Agent Portal

The Agent Portal Designed Exclusively for our Agents.


How Do I sign on?
Your BFM underwriter can help you obtain your sign on credentials. Already know your credentials, just log-in now!

Need to reset your Password?
Password reset is self-service – follow these Password Reset Instructions.


A single source for all of your information about your business with BFM

A quick look at the resources available to you! Billing, transaction status, claims, and policy documents all in one place – always available to you! Helpful links to other Berkley resources and our staff directory are provided for your use. The Top menu bar offers you access to all of our pages and an immediate link to report a claim. From the Home Page you can search for data using a policy number or an insured name to access account specific billing information, claims data and policy documents.

  • Our new Agency Center Page gives you direct connection to the W.R. Berkley Corporate website, a Berkley Concierge application to help you find the Berkley company that offers the coverage you need and the most recent press releases from W.R. Berkley
  • Each page retains the ability to search for a specify customer data, so you are never out of touch with a client.
  • The Transactions Page provides data on your pending and completed transaction, bath policy related and claims related transactions that occurred in the past 10 days.
  • You have several search options on the Policy Info Page. You can retrieve, save and print policy documents.
  • Need to reach a BFM staff member?Our Contacts Page gives you commonly used phone numbers and e mails as well as all of our staff members’ phone and e mail addresses.
  • Need more help? Getting assistance is easy from our toll free phone and email support.
  • New Agency Admin — Using Agency Admin, each agency can designate an employee to manage their agency’s access on the site. Add new employees and delete terminated employees directly on the portal.
  • And so much more!
See Example Screen Shots Below

Navigation

The Home Page also allows the agent to see all off the pending transactions for your agency, Report a Claim, access the Trusted Choice web site or interact with BFM on social media.


New Agency Center Page

Our new Agency Center Page gives you direct connection to the W.R. Berkley Corporate website, a Berkley Concierge application to help you find the Berkley company that offers the coverage you need and the most recent press releases from W.R. Berkley.

Need to reach a BFM staff member. Our Contacts Page gives you commonly used phone numbers and e mails as well as all of our staff members’ phone and e mail addresses